Leading People to Embrace Change

Onsite Training: Technical and Project Management
  • Course:Leading People to Embrace Change
  • Course ID:LCHANGE Duration:1-3 days Where: Your Office (7+ Persons)
  • Available as a private, customized course for your group at your offices or ours and in some cases as a WebLive(TM) class.

  • Download Course Description (PDF)

Course Outline

Part I:  Defining the Impact of Change

  • Sources of project success
  • Human factors at work
  • Impact of organizational change in IT projects
  • Why IT projects provoke such a reaction
  • Resistance to change
  • Why employees resist change
  • Why managers resist change
  • Causes of poor organizational change management
  • What happens when resistance to change is not managed well
  • How not to manage resistance to change

Part II:  Managing Organizational Change

  • What is organizational change management?
  • Creating a framework for change
  • Organizational change toolkit
  • The organizational change plan:  Strategy
  • The organizational change plan:  Tactical approach
  • Managing organizational change as a project
  • Conducting a readiness assessment
  • Implementing the organizational change plan
  • Building acceptance of change
  • Post-implementation steps
  • Wrap-up discussion



Course Overview

Course in a Nutshell

Technology is, by its nature, a change agent. Anyone who introduces technology into a workplace, whether as business software, communication tools, or computing devices, also lays the foundation for change in reporting relationships, work patterns, and job titles. As we all know, change is seldom welcome and is often fought. Many technology projects, although planned and executed flawlessly, have nonetheless gone down in flames due to the unwillingness of the intended audience to accept the accompanying change. This does not have to happen.

This workshop goes beyond the standard project management curriculum to teach specific strategies and actions that anyone responsible for a project can use to ensure that the intended targets of change are able and willing to embrace it. We will lead you through a series of exercises, each of which contributes to an understanding of how to develop and execute an organizational adoption plan. You will leave with concrete, actionable plans that you can use to build on existing support, identify and manage potential trouble-spots, build and execute a marketing campaign, leverage the good intent and high standards that are common in most people, and convert resistance to change into acceptance of the inevitable.


Customize It!

Are you planning a project that will create significant change in your work environment? We can customize the course content to help you develop an organizational plan specific to your project environment.


Learn How To

  • List the organizational factors that can make or break your project
  • Describe how each project role can contribute to organizational adoption
  • Identify and leverage your built-in support team
  • Uncover what is needed to make your audience successful
  • Design a marketing campaign that can deliver your message
  • Gain a deeper appreciation of what it means to deal with resistance to change
  • Manage organizational change as a project
  • Write and implement an organizational change plan
  • Plan a systematic approach that can work in your projects


Audience / Prerequisites

Aimed At

Project managers, managers of project managers, functional managers, and executives with responsibility for project outcome, Project Management Office staff



You should have familiarity with basic project management concepts and some experience in the planning and execution of projects.