Change Management

Onsite Training: Interpersonal and Teamwork
  • Course:Change Management
  • Course ID:CHANGE Duration:1 day Where: Your Office (7+ Persons)
  • Available as a private, customized course for your group at your offices or ours and in some cases as a WebLive(TM) class.

  • Download Course Description (PDF)

Course Outline

  • Introduction
    • Exercise: What does change feel like?
    • Case study: How would you react to this change?
  • Integration of Change: Acting to Accept Change instead of Allowing Natural Human Response to Take Over
    • Change model
    • Steps to bring change into an organization
    • Anticipating and dealing with reactions to change
    • Chaos theory and how humans adapt to change
  • What Prevents Us from Accepting Change: Overcoming the Big Barrier to Change
    • Acknowledging biases
    • Video: The new business of paradigms
    • Paradigm pioneers, shifters and settlers
    • Timing
  • The Physiology: Understanding Our Body’s Reaction to Change
    • Understanding brain reaction to and bio-chemicals released during change
    • Interpreting physical symptoms resulting from change
    • Handling the physiological impact proactively
    • Reactively handling anxiety, fear, apprehension, depression and other negative effects of change that hamper ability to work productively or accept change
    • Creating a plan to “take care of the body” to overcome negative reactions to change
  • Becoming a Successful Change Agent: Bringing Ourselves and Others through Change Unscathed
    • The nine principles for dealing effectively with change
    • Using metaphors to influence others to better see the future and accept change
    • Brainstorming and ‘force field analysis’ to effect positive change
    • Developing a plan to move through change resiliently
  • Summary: Making It Work for Me!
    • Personal work plan for managing change
    • Seven dynamics of change
    • Wrap up and Q&A