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IP Networks – Comprehensive

Section 1 / Introduction Everything Over IP (EoIP) Circuit vs. Non-Circuit Multiplexing and Cost Savings Section Summary Section 2 / Network Communications Premise, Access, Backbone Layered Models (OSI and IETF) Protocol Concepts Multiplexing, Protocols and the OSI and IETF Models Addressing by the Layers with End-to-End Protocol Examples Section Summary Section 3 / Layer 1:…

Marketing Your Skills in a Behavioral Interview

Introduction Managing change: Seeing opportunity in job searches Preparing psychologically for a new job Uncovering our Unique Talents and Values Accomplishments exercise Focusing on the A’s; not the D’s to bring out our strengths Marketing our strengths Preparing for the Interview Designing our individual sound bites Building our confidence Three tips to handling nervousness Designing…

Conflict Resolution for Project Managers

Recognizing and Understanding Conflict Project Management Overview The Problem Levels of Conflict Differences Improvement Project Costs Associated with Conflict Wasted Time Decision Making Loss of Skilled Resources Reorganization Sabotage/Theft Low Morale Lost Time Health Costs Resolving Project Conflict What Not to Do Agree to a Conversation Establish the Context Converse Reach an Agreement Communicating Realistic…

Relationship & Conflict Management

Dissecting Conflict Is conflict truly harmful? Bubbling issues to the surface Factors that influence conflict Levels of conflict: Proactive, adaptive, reactive Negotiation as a Resolve for Conflict Discussion: Relationship building Self-assessment: MBTI or other work style inventory, group work Setting the stage: Why is this critical? Definition of goals and issues Negotiation of recommendations: Inventory,…

SONET/SDH Technology & Design

SONET Technology and Terminology SONET digital hierarchy Comparison with the Plesiochronous Digital Hierarchy (PDH) SONET equipment types STS-1 frame format SONET Headers Section Overhead (SOH) Line Overhead (LOH) Path Overhead (POH) Floating payload: SONET pointers Synchronization and accommodating jitter Virtual Tributaries (Containers) VT groups Virtual tributaries pointers SONET VT multiframe SONET mapping of asynchronous DS-1,…

Influencing: Achieve Results without the Authority

Introduction Exercise: The primary obstacle to getting results through others Understanding mutual goals and partnering Exploring barriers to partnering Getting Results with a Consultative Approach Authority, Influence, Power, and Results Consulting as a tool Five Steps to getting others to achieve goals Developing positive ongoing relationships as a tool to get results Rapport building: How…

Coaching for Superior Performance

Introduction to Course and Coaching Course objectives and road map Exercise: Discover how our goals often get in the way of good coaching What Is Coaching? Coaching vs. management: What’s the difference? Video: Leader as Coach Discussion: Coaching at all levels of the organization Case Study: How we often miss the key components of coaching…

Industrial Statistics

Day 1   Basic Probability and Statistics Deterministic versus probabilistic thinking The normal curve: Its history and mathematics The nature of variability Means and standard deviations Using normal curves, means, and standard deviations to predict probabilities of occurrence Confidence levels Minimizing Variability Product and process design Identifying sources of variability Identifying potential key performance parameters…

LTE: RF Network Design

Evolution of Mobile Radio The Basic Concepts of Cellular Radio GSM Network Architecture The GSM Air Interface: Channels and Access Techniques GSM/GPRS and Packet-based Access UMTS: The Evolution of GSM RAN and Core Network LTE Technology Overview LTE: The Evolutionary Next Step in Cellular Radio The LTE Frame Architecture LTE Physical Channels Accessing LTE Network…

Cloud Computing Standards & Protocols

Standards and Protocols Introduction A high level overview of the topic and the briefing.   Standardization Landscape  National Institute of Standards and Technology (NIST) ANSI/ INCITS Cloud Security Alliance Cloud Standards Customer Council Distributed Management Task Force (DMTF) European Telecommunications Standards Institute (ETSI) Open Grid Forum (OGF) Object Management Group (OMG) Open Cloud Consortium (OCC)…