VoIP for Managers
- Introduction
- Limitations of traditional telephony
- Advantages and disadvantages of VoIP
- History of VoIP
- Commercial Markets and Applications
- Small business/branch office
- Corporate or business applications
- VoIP service providers
- Military Markets and Applications
- VoIP Systems
- IP PBX’s and their deployment models
- Media gateways and SIP architecture
- VoIP System Architecture
- Network configuration
- Remote sites
- Media gateways
- Phone devices
- Network management and diagnostic tools
- Managing a VoIP Deployment Project
- Project Schedule
- Customer questionnaire
- Site survey
- Design and bandwidth considerations
- Voice application design considerations
- Network carrier lines and conversion
- Resources
- Delays
- Course Wrap-up
- System view: Putting it all together
- Future of VoIP communications: Presence and ubiquitous networks
- Q/A and Evaluations
