- Openers
- Discussion: What is upward leadership? How do we exercise voice in this organization?
- Case studies: Would you speak up in this situation? What are the risks? How can you best be heard?
- Managing and Supporting Your Boss
- Exercise: Determine your boss’ style and needs; create a personal plan for improving your relationship and work outcomes
- Coaching Your Boss (2-day program)
- Coaching skills and processes as they apply to those above us
- Exercise: Practice coaching your boss
- Receiving Criticism Productively
- Video: The Art of Criticism: Giving and receiving
- Exercise: Applying the 4 A’s
- Influencing without Authority
- Discussion: Sources of power and influence
- Exercise: Action plan to develop needed sources
- Understanding Strategy (2-day program)
- Discussion and short lecture: Porter’s 5 Forces
- Apply 5 Forces to your own industry
- Productive Meeting Participation (2-day program)
- Activity: Anchors and prevailing winds
- Close Out
- Wrap-up and Q & A
- Action Plan