Leadership 1: Be the Leader Others Want to Follow!
- Introduction to Course and Leadership
- Welcome and introductions
- Course objectives and road map
- Discussion: What makes a leader?
- Leadership Defined, Leadership Issues Explored
- Leadership, power and management: What’s the difference?
- Video: Leadership Is
- Debrief and discussion: Defining leadership styles
- Recognizing the traits and competencies of a successful leader
- Leadership at all levels of an organization (“I’ve moved up, what do I keep and what do I let go”)
- Case study: Manager’s promoted from within – how to design a successful leadership strategy
- Leaders inspiring and motivating
- Exercise: Motivational styles
- Game: How do people want to be rewarded?
- Leadership Styles: Myers Briggs and Leading Others (can be replaced by DISC or a competency-based profile)
- Administer and score MBTI
- Discussion and group work: Understanding personality differences
- Group work: Leading J’s and P’s
- Group work: I’s vs. E’s – questions determine strongly held biases of the other type
- Group exercise: Leading others with decision making, communicating, and information gathering differences
- Case study: Leading vs. following (determining when following is actually the best leadership strategy)
- Leading a Team
- Discussion: Designing vision, values and strategies
- Defining a team (and what a team is not!)
- Game: The Benefits of a team
- Case study: Working with the ‘misfit team’
- Case study: Inclusion
- Creating a Tipping Point for Change
- Discussion: Tipping a change
- Discussion: Model for change and anticipated movement through change
- Case study: Reaction to change
- Chaos theory and how humans adapt to change
- Case study: Leading others through difficult change
- Video and discussion: Paradigms and change
- Create an Environment that Supports, Develops, and Motivates
- Case Study: Why is Arthur resigning?
- Discussion: A three-phase process for employee improvement and development
- Case study: Setting employees up for success
- Case study: Building plans that develop and motivate employees at all levels
- Creating self-motivation in any employee by changing the environment
- Feedback That Makes a Difference
- Role play: Giving negative feedback that doesn’t bruise the ego
- Group work: Ways not to give negative feedback
- Inventory: Why don’t they listen better?
- Discussion: Strategies for true listening
- Game: Body language and what it says to others
- Case study: Nine-step process for effective coaching (coaching up, laterally, and to the staff)
- Case study: Coaching and documenting when employees don’t meet expectations
- Close Out
- Wrap-up and Q & A
- Action Plan for Success
