- Introduction to Course and Leadership
- Welcome and introductions
- Course objectives and road map
- Discussion: Defining leadership
- Responsibilities of Leadership
- Requirements of an effective leader
- Leadership vs. management
- Discussion and examples of leaders vs. managers
- Transitory Nature of Leadership
- Leadership styles: Classes – relational and functional/styles – directing, selling, participating and delegating
- Follower classifications: Committed novice, uncommitted expert, committed expert, uncommitted novice
- Role play: Between leadership styles and follower classification
- Situational leadership: Human resource, structure, symbolic and political
- Developing a Vision and a Mission
- The need for clear vision
- The role values play in determining vision and mission
- Vision plan
- Mission: Mission statement, goals, objectives and plans of an organization
- Exercise: Write your own vision, values and mission
- Effective Decision Making
- Establish criteria, risk analysis, rating criteria and cost factor
- Problem identification and analysis
- Problem resolution
- Exercise: Sample problem and resolution process
- Team Building for Leaders
- Case study: Team building
- Responsibilities of a team leader
- Team building benefits: Accountability, ownership, authority, acceptance, collective approach to success and failure
- Team selection
- Team communication
- Motivating teams
- Coaching teams
- Motivation
- Discussion: Defining motivation
- Desires and needs: “What do people want?” Achievement, recognition, challenge, responsibility, growth and development.
- Role Play: Ascertaining what motivates individuals.
- Morale: Problems and improvement
- Building loyalty in teams
- Lead Successfully
- Putting it all together
- Action plan for leadership success
- Q & A, evaluations