Diversity: Becoming Your Best in a Multi-cultural Setting
- Introduction
- Puzzle: The Biases We Bring
- Diversity: Differences or Perceptions
- Exercise: Breaking out of Current Paradigms
- The Impact of Disparate Treatment
- Video: 30 minute Blue Eyed Experiment
- Group Work and Discussion of Video
- The Impact of Inclusion
- Group Work: Story of the Misfit Team
- Discussion: When Employees Do Not Feel Part of the Team
- Misperceptions of What Makes a Team Player
- Respect for All People
- Case Study: What Is Considered Disrespectful?
- Discussion: Respect; Comparing Notes
- Group Work: Behaviors at Our Workplace
- Exercise: Recommendations for Rules We All Should Follow
- Discussion: Levels of Respect
- Valuing Diversity Through Feedback
- Role Play: Giving Feedback That Values, Includes, and Challenges
- Discussion: Perceptions of Feedback
- Diversity as a Business Issue
- Group Work: Strategies for Developing Diverse Ideas
- Ensuring all Partners Have a Voice
- Handling Business Successfully When the Customer Base Becomes More Diverse
- Close Out: Wrap-up and Q & A
