Comm. Technologies for Public Safety, Law Enforcement, Homeland Security
New Admin
Introduction: Macro Drivers and Changes An overview of the drivers and changes that are occurring at a macro level. Special consideration will be given to market segmentation both geographically (rural, metro, regional, national, global) and by vendor (carrier and service provider).
Human Communications 2008
Productivity and Business Transformation
Risks and Rewards
Changing Business Models
Global Trends
MICE: Multimedia, Internet, Communications, and Entertainment
MICE vs Triple Play
Module 1: Multimedia Services The M in Mice stands for multimedia. This section will provide a deeper understanding of many of the emerging service elements inherent in multimedia voice/data/video services.
Speech-to-Text
Text-to-Speech
Translation Machine
Video Conferencing
Voice
VoIP
IP Telephony
Unified Communications
Telepresence
Rich Media Conferencing
Module 2: Internet Services Basic Internet services are well understood. Module 2 assumes that base of knowledge and delves into the fine points of Internet service delivery such as multi-network QoS, Quality of [User] Experience and other extensions to the basic Internet services model.
Quality of Service (QoS)
Quality of Experience (QoE)
Policy and Policy Enforcement
Data /Mobile Data/Wireless Data
Module 3: Communications Services A great deal of the revenue to be realized from both residential and commercial consumers is from some of the traditional services but with a unified messaging / unified communications spin and incorporating new facets such as presence, preference and personalization.
Presence
Preference
Personalization
Messaging
Instant Messaging
Short Message Service (SMS)
Unified Messaging
9-1-1 Call Enhancements
Location Based Services
Telematics
Automatic Crash Notification
House Arrest
Mobility / Extension Mobility
Digital Signage/Digital Billboards
Emergency Notification
Traffic Management/Alternate Routing
Call Routing
Find Me Services
911 Call Handling, Routing and Overflow
Communications Assistance to Law Enforcement Act (CALEA) Ramifications
Module 3: Entertainment Services This section will provide a very brief overview of entertainment services and how they are being exploited by criminals.
Digital Millennium Copyright Act (DMCA)
Entertainment Services
Infotainment
IPTV
Personal Video Recorders (PVR)
Slingbox
Video on Demand (VoD)
Wireless Video
Module 4: Architectures Because of the substantial amount of time, money and effort involved in moving to new architectures, emerging architectures are shaping the future of communications for the foreseeable future. Module 4 discusses a range of new architectures and architectural considerations.
Fixed-Mobile Convergence (FMC)
Internet Multimedia Subsystem (IMS)
Service Oriented Architectures
Web 2.0/3.0/4.0
Network Neutrality
Module 5: Infrastructure
Whether it is leased or owned, infrastructure represents the biggest cost area for any carrier or service provider, representing two thirds or more of total expenses. The impact of infrastructure directions on emerging and emergent technologies and services will be discussed in Module 5.
Convergence/Consolidation
Transport
Service
Application
MOCA
Module 6: Technologies Knowledge of a number of emerging and changing technologies is needed to complete one’s understanding of emerging communications technologies.
Open Source: Asterisk, etc.
Gateways
Media Gateways
Session Border Controllers
Signaling Gateways
IPTV
WiFi/WiMax
3G/4G Cellular
GSM to GPRS
Satellite
RFID
700 Mhz Wireless
Storage Area Networks (SAN)/Caching
Facial Recognition
Module 7: Protocols and Languages Some new protocols and languages accompany emerging technologies. Module 7 will provide a survey of these protocols and their relationships with existing and emerging systems.
IMS Protocol Suite
CAMEL
IPv6
XML/VML
Global Justice XML Data Model (Global JXDM)
GSA XML Tags
Module 8: Trends Module 8, Trends, will be where the foregoing information is summarized and pulled together in a manner that will allow the knowledge gained during the prior two or three days to be applied. The Trends module represents analysis and observations on where things are going and where else they might go.
Mash-Ups
Rich User Experience
Architecture of Participation
Blog/blogging
Social Networking
Leveraging Collective Intelligence
Hackability/Remixability
Lightweight Programming Models
Wiki
Virtualization
Business Continuity/Disaster Planning
Conclusion
Applying Web 2.0 and Unified Communications to YOUR Agency
