911 for IP Professionals

New Admin

10 years ago

Introduction: Why 911 Matters
911 Internals
- Traditional Calls
- Cellular/Wireless Calls
- VoIP Calls
  - NENA I-1
  - NENA I-2
  - NENA I-3
- Location Issues
  - Call Routing
  - MSAG Records
  - PSAP Geographic Alignment
  - Services and Dispatch
  - Geographic Location
- ANI and ALI
  - Billing Address
  - Service Address
  - Server Location
VoIP and 9-1-1
- Generic Call Model
  - Call Set-Up
  - Information Transfer
  - Call Tear-Down
- Dial Templates and Digit Analysis
  - 9-1-1
  - 9-9-1-1
- H.323
- Session Initiation Protocol
- Proprietary Protocols and 911
  - Cisco
  - Alcatel
  - Avaya
  - Nortel
  - Shoretel
- VoIP Services by Service Providers
  - VoIP SP
  - ISP
  - Carrier
  - Cable Company
Implementing a Safe, Secure 9-1-1 System
- Policy
- Liability, Legal and Regulatory
- Implementation
- Documentation/Awareness
Conclusion